Summary

1. General Information

The information provided on topulight.com is intended to help customers understand our products, prices, policies, shipping terms, return conditions, payment options, and other aspects of purchasing from Topulight.

We make reasonable efforts to ensure that information published on our website is accurate and current.

If we discover a material error that affects an order, we will take reasonable steps to correct the information and provide an appropriate resolution consistent with applicable law.

2. Product Information

Topulight sells jewelry, including:

• Rings
• Earrings
• Bracelets
• Other jewelry products specifically offered through topulight.com

Depending on the product, the applicable product page may contain information about:

• Materials
• Dimensions
• Size
• Color
• Finish
• Design
• Product features
• Care information
• Price
• Availability

Customers should review the complete product page before placing an order.

We do not intentionally make unsupported claims about product materials, characteristics, performance, origin, or benefits.

3. Product Images

Product images are provided to help customers understand the appearance and design of the jewelry being offered.

We make reasonable efforts to present products accurately. However, minor differences between an image and the physical product may occur because of:

• Lighting conditions
• Photography
• Screen brightness
• Display calibration
• Device characteristics
• Viewing angle
• Reasonable manufacturing variations

These reasonable differences do not limit a customer's rights if an item is materially different from its description, defective, incorrect, or otherwise non-conforming.

4. Colors and Finishes

The appearance of jewelry colors and finishes may vary slightly across screens and devices.

For example, metallic finishes may appear somewhat different depending on lighting, reflections, display settings, and photography.

Customers should review both product photographs and written specifications before purchasing.

If a specific material, finish, or color is stated on a product page, that description forms part of the information customers may rely on when making their purchase.

5. Jewelry Materials

Materials used in a particular jewelry item will be described on the applicable product page where relevant.

Customers should rely on the specifications provided for the individual product rather than assuming that every Topulight product uses the same material.

We do not represent a product as gold, silver, platinum, gemstone, or another specific material unless that description applies to the particular product.

6. Jewelry Sizing

Where applicable, product pages may provide sizing or dimension information.

Customers are responsible for reviewing available sizing information and selecting the appropriate size before completing an order.

Sizing references are intended to assist with product selection but individual fit may vary.

If you accidentally select an incorrect size, contact support@topulight.com as soon as possible. Order changes are subject to the conditions in our Order Cancellation & Change Policy.

Eligible products may also qualify for return or exchange under our Return & Refund Policy.

7. Product Availability

Product availability may change.

An item displayed on topulight.com may occasionally become unavailable before inventory information is updated.

If we cannot fulfill an order because a product is unavailable, we will provide an appropriate resolution. If payment has already been collected for an item that we cannot fulfill, the applicable amount will be refunded to the original payment method.

We will not knowingly substitute a materially different product without the customer's agreement.

8. Pricing Information

All prices are stated in U.S. Dollars (USD) unless clearly indicated otherwise.

We make reasonable efforts to display accurate pricing.

Before completing payment, customers can review:

• Product price
• Quantity
• Applicable discounts
• Shipping charge
• Applicable sales tax
• Final order total

Topulight does not intentionally add undisclosed mandatory charges after checkout.

9. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing, genuine technical, typographical, or system errors may occasionally occur.

If a material pricing error affects an order, we may contact the customer and take reasonable corrective action as permitted by applicable law.

Nothing in this section allows Topulight to use misleading pricing practices or remove rights provided to customers by applicable law.

10. Taxes and Shipping Charges

Topulight charges a flat $6.99 USD standard shipping fee per order.

The standard shipping fee is not calculated based on the number of jewelry items, order value, package weight, or eligible U.S. delivery destination.

Topulight does not charge tax on the $6.99 standard shipping fee under our stated shipping terms.

Applicable sales tax on merchandise may be calculated and collected at checkout where required by law.

Customers can review applicable charges before completing payment.

11. Shipping Estimates

Topulight currently ships only within the United States.

Our standard shipping schedule is:

• Order Cut-Off: 5:00 PM Eastern Time (ET), Monday–Friday
• Processing Time: 1–2 business days, Monday–Friday
• Estimated Transit Time: 2–5 business days, Monday–Friday
• Standard Shipping Fee: $6.99 USD per order
• Carriers: USPS, UPS, or FedEx

Some orders may arrive sooner than the estimated timeframe.

Delivery estimates are provided in good faith but are not guaranteed delivery dates because carrier operations, weather, transportation disruptions, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Complete terms are provided in our Shipping Policy.

12. Returns and Refunds

Topulight offers eligible customers a 30-day return period beginning on the delivery date.

For approved eligible returns:

• Return shipping is free.
• A prepaid return shipping label is sent by email.
• Customers download and print the label.
• Restocking fee is $0.
• Refunds are processed within 7 business days after the returned product is received, inspected, and approved.
• Refunds are issued to the original payment method.

Additional eligibility conditions and procedures are provided in our Return & Refund Policy.

13. Exchanges

Eligible jewelry may be exchanged within the applicable 30-day return period, subject to product availability and the requirements stated in our Return & Refund Policy.

If the requested replacement is unavailable, an eligible return may be processed for a refund instead.

14. Damaged, Defective, or Incorrect Products

This Disclaimer does not limit our responsibility for an item that is damaged, defective, materially different from its description, or incorrectly supplied.

If you receive an affected item, contact:

support@topulight.com

Please provide your order number and information reasonably necessary to review the issue. Photographs may be requested when they can reasonably document the problem.

When a claim is confirmed, an appropriate resolution may include a replacement, exchange, or refund depending on the circumstances and applicable law.

15. Jewelry Care

Jewelry may naturally change in appearance over time depending on its materials, frequency of use, storage, exposure, and care.

Unless specifically stated otherwise for a particular product, customers should take reasonable care when wearing, cleaning, and storing jewelry.

Any product-specific care instructions displayed on the applicable product page should be followed.

This section does not apply to defects or product problems for which customers have rights under applicable law.

16. Individual Sensitivities

Individuals may react differently to particular metals, coatings, finishes, or other materials.

Customers with known sensitivities should review the material information provided on the applicable product page before purchasing or wearing jewelry.

Topulight does not make medical claims regarding its jewelry unless expressly and lawfully stated.

If material information is important to your purchasing decision, review the applicable product specifications before completing your order.

17. No Medical Advice

Information on topulight.com is provided for shopping and general informational purposes.

Nothing on our website should be interpreted as medical advice, diagnosis, or treatment.

Our jewelry is not represented as a medical product unless explicitly identified and lawfully offered as such.

18. Customer Reviews

Where customer reviews or other user-generated content are available, opinions expressed by individual customers represent their own experiences and views.

A customer review does not necessarily represent the views of Topulight and should not be interpreted as a guarantee that every customer will have an identical experience.

We do not knowingly publish fabricated reviews as genuine customer experiences.

19. Third-Party Services

Topulight may use third-party providers to support services such as:

• Payment processing
• Shipping
• Website hosting
• Analytics
• Fraud prevention
• Security
• Customer communications
• Technical infrastructure

Third-party providers may operate under their own terms, policies, and legal obligations.

The use of a third-party provider does not remove any obligation or consumer right that cannot legally be excluded.

20. External Links

Topulight may provide links to external websites or services for convenience or functionality.

Unless expressly stated otherwise, Topulight does not control independent third-party websites.

Customers should review the applicable terms and privacy policies before providing information directly to a third-party website.

21. Website Availability

We make reasonable efforts to maintain access to topulight.com.

However, temporary interruptions may occur because of:

• Maintenance
• Software updates
• Hosting interruptions
• Network failures
• Security incidents
• Technical problems
• Circumstances outside our reasonable control

We do not guarantee uninterrupted or error-free website availability.

This does not affect rights relating to orders that customers have already validly placed.

22. Website Security

We use reasonable administrative, technical, and organizational safeguards appropriate to our services.

However, no internet connection, electronic transmission, website, or data-storage system can be guaranteed to be completely secure.

Customers are responsible for taking reasonable steps to protect their devices, accounts, passwords, and payment credentials.

23. Intellectual Property

Unless otherwise indicated, original Topulight website content, branding, graphics, text, and other materials owned by Topulight are protected by applicable intellectual property laws.

Third-party trademarks and other intellectual property remain the property of their respective owners.

Additional information is provided in our Intellectual Property Rights Policy.

24. Privacy and Cookies

Topulight may collect and process personal information as described in our Privacy Policy.

We may also use cookies and similar technologies for:

• Essential website functionality
• Shopping-cart functionality
• Security
• Preferences
• Analytics
• Performance measurement
• Advertising and marketing where applicable

Details regarding cookies, tracking technologies, privacy choices, and personal information are provided in our Privacy Policy and Cookie Policy.

25. No Guarantee of Individual Preference

Jewelry selection can involve individual preferences regarding style, fit, size, color, finish, weight, and appearance.

Topulight provides product information to help customers make informed purchasing decisions, but we cannot guarantee that every product will satisfy every customer's subjective personal preference.

Eligible change-of-mind returns remain subject to our 30-day Return & Refund Policy.

26. Limitation of Liability

To the maximum extent permitted by applicable law, Topulight is not responsible for indirect or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in this Disclaimer excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in this Disclaimer limits mandatory rights relating to defective, damaged, incorrect, misdescribed, or otherwise non-conforming products.

27. Consumer Rights

Nothing in this Disclaimer is intended to waive, exclude, restrict, or replace rights or remedies that customers are entitled to under applicable consumer protection law.

Where applicable law provides mandatory rights beyond the terms stated on topulight.com, those mandatory legal rights continue to apply.

28. Policy Consistency

This Disclaimer should be read together with our:

• Terms of Service
• Shipping Policy
• Return & Refund Policy
• Payment Methods Policy
• Order Cancellation & Change Policy
• Privacy Policy
• Cookie Policy

Where a specific policy contains more detailed terms concerning shipping, returns, refunds, payments, privacy, or another subject, the applicable specific policy should be consulted for those details.

29. Changes to This Disclaimer

We may update this Disclaimer when reasonably necessary to reflect changes in our products, website, business practices, service providers, or applicable legal requirements.

The current version will be published on topulight.com with an updated revision date.

Changes will not retroactively remove mandatory rights that customers have already acquired under applicable law.

30. Contact Information

For questions about products, orders, policies, or information displayed on our website, contact:

Topulight

Website: topulight.com

Email: support@topulight.com

Address: 80 S Olmstead Ln, Ridgefield, CT 06877-5529, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Ridgefield, Connecticut observes Eastern Time (ET), including Eastern Standard Time (EST, UTC−5) and Eastern Daylight Time (EDT, UTC−4), as applicable throughout the year.