Summary

1. About Topulight

Topulight is an online jewelry store operating through topulight.com.

Our products include jewelry such as:

• Rings
• Earrings
• Bracelets
• Other jewelry products specifically displayed and offered for sale on our website

Product availability, specifications, materials, dimensions, colors, finishes, sizes, pricing, and other relevant information are displayed on the applicable product pages where available.

2. Eligibility to Use Our Website

By using this website or placing an order, you confirm that you have the legal capacity to enter into the transaction or that the transaction is being made with the involvement and authorization of a parent, legal guardian, or other person legally authorized to act on your behalf where required by applicable law.

You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to provide accurate and current product information.

Product pages may include information such as:

• Product name
• Description
• Price
• Available size or dimensions
• Color or finish
• Materials, where applicable
• Product images
• Availability
• Relevant product characteristics

Customers should review the complete product information before placing an order.

Minor differences in appearance may occur because of lighting, photography, screen settings, manufacturing tolerances, or other reasonable variations. Such differences do not affect any rights customers may have when a product is materially different from its description or otherwise does not conform to applicable legal requirements.

4. Product Images and Colors

We make reasonable efforts to display our jewelry accurately.

However, the color and appearance of a product on your device may vary depending on screen calibration, display technology, brightness settings, photography, and lighting conditions.

Product photographs are intended to represent the item being offered but should be considered together with the written product description, dimensions, materials, and other specifications displayed on the applicable product page.

5. Pricing and Currency

Prices displayed on topulight.com are stated in U.S. Dollars (USD) unless clearly indicated otherwise.

The price applicable to an order is the price displayed during checkout when the customer submits the order, subject to correction of genuine and obvious errors as permitted by applicable law.

Before completing payment, customers can review the applicable:

• Product price
• Quantity
• Shipping charge
  
• Discounts, where applicable
• Final order total

We do not intentionally add undisclosed mandatory charges after an order has been submitted.

6. Pricing and Charges

All prices are displayed in USD. A flat $6.99 shipping fee applies to each eligible order. We do not currently collect sales tax at checkout. Applicable discounts and the complete amount payable are displayed before the customer submits the order.

7. Shipping Charges

Topulight charges a flat $6.99 USD standard shipping fee per eligible order.

The fee applies to the entire order rather than to each individual jewelry item.

The shipping charge does not vary based on:

• Order value
• Number of items
• Package weight
• Eligible U.S. delivery destination

There is no international shipping charge because Topulight does not currently offer international shipping.

Complete shipping terms are provided in our Shipping Policy.

8. Shipping Area

Topulight currently ships only within the United States.

International shipping is not available.

Customers must provide an accurate and complete eligible U.S. shipping address when placing an order.

9. Order Processing and Delivery

Our order cut-off time is 5:00 PM Eastern Time (ET), Monday through Friday.

Standard order processing takes approximately 1–2 business days, Monday through Friday.

After processing, estimated transit time is 5–10 business days, Monday through Friday, depending on the delivery destination. Some orders may arrive sooner.

Orders may be shipped through:

• USPS
• UPS
• FedEx

Delivery estimates are not guaranteed delivery dates. Carrier operations, weather, transportation disruptions, holidays, incorrect addresses, and circumstances outside our reasonable control may affect delivery.

For complete details, please review our Shipping Policy.

10. Orders

Submitting an order constitutes an offer to purchase the selected products under the terms displayed during checkout.

After an order is submitted, customers may receive an electronic order confirmation.

An automated confirmation that an order was received does not necessarily mean that fulfillment has been completed.

We may verify payment, product availability, shipping information, and other information reasonably necessary to process the transaction.

11. Order Acceptance

We reserve the right to decline or cancel an order where reasonably necessary, including when:

• A product is unavailable
• Payment cannot be authorized or verified
• The shipping address is invalid or unsupported
• There is a genuine pricing or product-information error
• The order appears fraudulent or unauthorized
• The transaction violates applicable law
• Technical errors prevent proper fulfillment

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

12. Payment

Customers must provide valid payment and billing information when completing a purchase.

By submitting payment information, you represent that you are authorized to use the selected payment method.

The payment methods currently available to a customer are those displayed during checkout.

Payment authorization may be performed by third-party payment processors. Topulight does not guarantee that every payment method will be available for every transaction.

13. Payment Security

Payment information may be processed by authorized third-party payment processors and payment service providers.

We use reasonable administrative, technical, and organizational measures appropriate to the services we provide to protect customer information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Additional information regarding personal information is available in our Privacy Policy.

14. Promotions and Discounts

Promotional offers, discount codes, and other special offers may be subject to additional conditions disclosed when the promotion is offered.

Unless expressly stated otherwise:

• Discounts have no cash value.
• Discounts apply only during the stated promotional period.
• Eligibility requirements must be satisfied.
• Promotional codes must be entered correctly before completing checkout.
• Promotions cannot be applied retroactively to completed orders unless expressly permitted.

Promotional terms will not override mandatory consumer rights.

15. Returns

Eligible products may be returned within 30 days of delivery.

Returns must satisfy the eligibility requirements stated in our Return & Refund Policy.

For approved eligible returns:

• Return shipping is free.
• A prepaid return shipping label is sent by email.
• Customers download and print the approved label.
• No restocking fee is charged.
• Returns are made by mail.

The designated return address is:

Customers should obtain return authorization and instructions before sending a return.

16. Refunds

After an eligible returned product is received, inspected, and approved, Topulight will process the applicable refund within 7 business days.

Approved refunds are issued to the original payment method.

After Topulight processes the refund, banks, card issuers, and payment providers may require additional time to post the funds to the customer's account.

For ordinary change-of-mind returns, the original $6.99 shipping charge is non-refundable. Where the return results from an error attributable to Topulight or applicable law requires otherwise, the original shipping charge will be refunded where applicable.

Complete conditions are provided in our Return & Refund Policy.

17. Exchanges

Eligible products may be exchanged within the applicable 30-day return period, subject to product availability and the conditions stated in our Return & Refund Policy.

If the requested replacement is unavailable, an eligible return may be processed for a refund instead.

Approved exchange returns qualify for free prepaid return shipping.

18. Damaged, Defective, or Incorrect Products

Customers should inspect their order promptly after delivery.

If an item arrives damaged, defective, incorrect, or materially different from the item ordered, contact:

support@topulight.com

Please provide the applicable order number and information reasonably necessary to verify the issue. Photographs may be requested where they can reasonably document damage or an incorrect product.

When a claim is confirmed, the available resolution may include a replacement, exchange, or refund depending on the circumstances and applicable law.

19. Order Changes and Cancellations

Customers who need to request an order modification, cancellation, or shipping-address correction should contact support@topulight.com as soon as possible.

Requests cannot be guaranteed after an order has entered fulfillment or has been transferred to the shipping carrier.

Additional requirements and procedures are described in our Order Cancellation & Change Policy.

20. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact information
• Providing accurate billing information
• Providing a complete and deliverable shipping address
• Reviewing product information before purchase
• Selecting the correct product options, including size where applicable
• Reviewing the order total before submitting payment
• Following applicable return instructions
• Using the website lawfully

Customers should promptly contact us if they discover an error in information submitted with an order.

21. Intellectual Property

Unless otherwise indicated, the content available through topulight.com, including original text, graphics, branding, logos, layouts, and other original materials owned by Topulight, is protected by applicable intellectual property laws.

You may access website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, commercially exploit, or falsely represent protected Topulight content as your own without authorization, except where permitted by applicable law.

Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

22. Reviews and User-Submitted Content

If our website permits customers to submit reviews, comments, photographs, or other content, submitted material must not:

• Be knowingly false or misleading
• Violate another person's intellectual property rights
• Contain unlawful material
• Impersonate another person
• Contain malicious software or harmful code
• Be submitted for fraudulent purposes

We may moderate or remove content where reasonably necessary to enforce these requirements or comply with applicable law.

23. Prohibited Uses

You may not use topulight.com to:

• Commit fraud
• Conduct unlawful transactions
• Attempt unauthorized access to our systems
• Introduce malware or harmful code
• Interfere with website security or functionality
• Scrape or collect personal information unlawfully
• Misrepresent your identity for fraudulent purposes
• Violate applicable laws or regulations
• Infringe intellectual property or privacy rights

We may restrict access where reasonably necessary to protect customers, our systems, our rights, or comply with legal obligations.

24. Third-Party Services

Our website may rely on third-party providers for services such as:

• Payment processing
• Website hosting
• Shipping and delivery
• Fraud prevention
• Analytics
• Customer communications
• Technical infrastructure

Third-party services may be governed by their own terms and privacy practices.

The use of third-party providers does not remove any obligations Topulight has to customers under applicable law.

25. External Links

Our website may contain links to third-party websites for convenience or functionality.

Unless expressly stated otherwise, a link does not mean that Topulight owns, controls, or endorses the third-party website.

Customers should review the applicable terms and privacy policies before providing personal information to third-party websites.

26. Privacy

Topulight collects and processes personal information as described in our Privacy Policy.

Depending on how a customer interacts with our website, this may include information reasonably necessary for:

• Processing orders
• Payment administration
• Shipping and delivery
• Customer support
• Returns and refunds
• Fraud prevention
• Website operation
• Legal compliance

Customers should review the Privacy Policy for additional information regarding data collection, use, disclosure, retention, and applicable privacy rights.

27. Cookies and Tracking Technologies

Topulight may use cookies and similar technologies to support website functionality, maintain shopping sessions, understand website usage, improve services, provide relevant functionality, and perform other activities described in our applicable privacy disclosures.

Details regarding cookies, analytics, tracking technologies, and available controls are provided in our Cookie Policy and Privacy Policy.

28. Website Availability

We aim to keep topulight.com available and functioning properly, but uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

• Maintenance
• Software updates
• Hosting issues
• Network disruptions
• Security incidents
• Technical failures
• Circumstances outside our reasonable control

We may modify or maintain website functionality when reasonably necessary.

29. Accuracy of Website Information

We make reasonable efforts to keep product descriptions, prices, policies, availability, and other website information accurate and current.

If a genuine error is identified, we may correct the information as permitted by applicable law.

If an error materially affects an order that has already been submitted, we will take reasonable steps to inform the affected customer and provide an appropriate resolution.

30. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its functionality are provided on an "as available" basis.

Nothing in these Terms excludes warranties, guarantees, statutory rights, or remedies that cannot legally be excluded or limited.

Any product-specific warranties or guarantees, when applicable, will be disclosed separately.

31. Limitation of Liability

To the maximum extent permitted by applicable law, Topulight will not be responsible for indirect, incidental, or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

These Terms do not limit mandatory consumer rights or remedies relating to defective, incorrect, damaged, or non-conforming products.

32. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of the website or your material violation of these Terms.

This provision does not impose liability on a consumer where doing so would conflict with applicable consumer protection law.

33. Consumer Protection Rights

Nothing in these Terms is intended to waive, exclude, restrict, or replace any consumer right or remedy that cannot legally be waived or limited.

If a provision of these Terms conflicts with a mandatory consumer protection requirement applicable to a particular transaction, the mandatory legal requirement will control to the extent of that conflict.

34. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes in:

• Our services
• Store operations
• Payment or shipping procedures
• Website functionality
• Legal or regulatory requirements

The current version will be published on topulight.com with an updated revision date.

Changes will not retroactively remove rights that have already arisen under applicable law.

35. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the extent legally permissible.

The remaining provisions will continue to apply to the extent permitted by law.

36. Entire Agreement

These Terms of Service, together with the policies and disclosures incorporated by reference, constitute the terms governing purchases and use of the applicable Topulight services.

Relevant policies include:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Cookie Policy
• Payment Policy
• Order Cancellation & Change Policy

If a specific policy contains more detailed terms concerning its subject matter, that specific policy applies to that subject.

37. Contact Information

Questions about these Terms of Service or an order may be directed to:

Topulight

Website: topulight.com

Email: support@topulight.com

Address: 80 S Olmstead Ln, Ridgefield, CT 06877-5529, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Ridgefield, Connecticut observes Eastern Time (ET), including Eastern Standard Time (EST, UTC−5) and Eastern Daylight Time (EDT, UTC−4), as applicable throughout the year.